Fabdia Return and Exchange Policy
30-Day Return and Exchange Policy
At Fabdia, we strive to ensure you are completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return and exchange policy within 30 days of delivery.
Eligibility for Returns and Exchanges:
- Time Frame: Items must be returned or exchanged within 30 days from the date of delivery.
- Condition: Items must be unused, unwashed, and in the original packaging with all tags attached.
- Proof of Purchase: A receipt or proof of purchase is required for all returns and exchanges.
Non-Returnable Items: Certain items are not eligible for return or exchange, including:
- Perishable goods
- Customized or personalized items
- Gift cards
- Final sale items
Return and Exchange Process:
- Initiate a Return/Exchange: Contact our customer service team at [customer service email] or [customer service phone number] to initiate the return or exchange process. Please provide your order number and the reason for the return or exchange.
- Return Authorization: Our customer service team will provide you with a return authorization number and further instructions on how to return the item.
- Shipping: Pack the item securely in its original packaging and include the return authorization number inside the package. Ship the item to the address provided by our customer service team. Please note that customers are responsible for return shipping costs unless the item is defective or an error was made on our part.
- Inspection and Processing: Once we receive your returned item, we will inspect it to ensure it meets the return conditions. If approved, we will process your refund or exchange within 5-7 business days. Refunds will be issued to the original payment method.
Exchanges: If you wish to exchange an item for a different size, color, or style, please specify the desired replacement when contacting our customer service team. Exchanges are subject to product availability.
Defective or Incorrect Items: If you receive a defective or incorrect item, please contact our customer service team immediately. We will arrange for a replacement or refund at no additional cost to you.
Refunds: Refunds will be processed within 5-7 business days after we receive and inspect your returned item. The refund will be issued to the original payment method used at the time of purchase. Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.
Contact Us: If you have any questions or need further assistance, please contact our customer service team at:
- Email: care@Fabdia.com
- Phone: +91-9799968878
Thank you for shopping at Fabdia. We appreciate your business and are committed to providing you with the best possible shopping experience.
Feel free to adjust the contact information and any specific details to better fit Fabdia's needs.